Terms & Conditions

1. Acceptance of Terms

a. By visiting [Company's official website/facebook], purchasing products or using services, users are deemed to have agreed to these Terms and Privacy Policy. 

b. The company has the right to modify the terms and conditions. After the modification, it will be notified by announcement or email. Continuing to use the service will be deemed as acceptance of the updated content. 

 

2. Account registration and use**

a. **Registration requirements**:

- Users are required to provide true and accurate personal information (such as name and contact information). 

 It is prohibited to impersonate others or register multiple accounts for malicious arbitrage. 

 

3. **Account Security**:

- Users must keep their account passwords safe and any losses caused by leakage shall be borne by the users themselves. 

 

4. Product purchase rules*

Product Description 

a. Pearls are natural products, and there may be reasonable differences in color and shape. The pictures on the website are for reference only.

b. Customized products (such as engraving, special design) must be confirmed at the time of ordering, and no returns or exchanges will be accepted. 

 

5. **Price and Payment**:

- Product prices may be adjusted due to promotions and will be subject to the display at checkout. 

; Support [fps/payme/credit card, etc.] payment methods. If the payment fails, the order will be automatically cancelled. 

 

6. **Order confirmation**:

- The order will be effective upon the "Order Confirmation Email" sent by the Company. The Company has the right to cancel the order and refund the money due to insufficient stock. 

 

7. Delivery and Acceptance

a. **Delivery time**:

;- The order is expected to be delivered in [3-7 working days] (there may be delays in remote areas or during holidays). 

b. **Inspection obligations**:

 The goods must be inspected on the spot when signing for them. If any damage or shortage is found, you must provide photographic evidence and contact customer service within 24 hours after signing for them. 

 

8. Return and Refund**

"Please refer to the Return and Refund Policy for details"

 

9. Intellectual Property**

a. All content (text, images, trademarks) on this website is owned by the company and any copying, reproduction or commercial use without permission is prohibited. 

b. The comments and pictures uploaded by users are authorized by default to the company for promotional display. 

 

10. User Behavior Guidelines**

The following actions are prohibited:

- Exploiting system loopholes to gain benefits (such as placing false orders and obtaining coupons). 

- Post false reviews or discredit the company. 

 

11. Limitation of Liability**

a. The Company is not responsible for delays or losses caused by force majeure (such as natural disasters, network failures). &

b. The company is not responsible for damage caused by the user's improper use of the product (such as contact with chemicals while wearing pearls). ;

 

12. Dispute Resolution**

a. These Terms and Conditions shall be governed by the laws of the Hong Kong Special Administrative Region. If a dispute cannot be resolved through negotiation, it shall be referred to court for resolution. 

b. If some of the terms are invalid, it will not affect the legality of other terms. ;

 

13. Contact Us**

- Customer service email: pearltonite520@gmail.com

- Tel: [852 61000982]